Quote:
Originally Posted by Kymmy
Seen this though in lots and lots of posts, people ringing up CS instead of talking to TS...
As suggested use the newsgroups as the more people who get through to TS the more likely they are to escalate the fault
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Yes, but the problem is *I* can't do that because I simply have no internet.
Simple as.. And I'm not willing to do it from work, unless there is a way I can do it web based without downloading a news reader.
Oh sorry, misread your post unless you meant the newsgroups.
Nope, I talked to tech support last night

. CS skills are still required for TS

.