Cable Forum - View Single Post - ANGRY: Manchester / Oldham broadband down since Tuesday (OL8 + SK6 areas)

Kymmy · 25-09-2008, 11:37

You'll find the 5 (working)day SLA (or even longer) standard across most ISP's,

Normally though the more people involved in the outage the faster they try to fix it...

Even on the business product the 5 days stands, currently I'm waiting for thier domain transfer servers to work which went down friday.

If you want a faster fix then you'll have to pay a hell of a lot more for something like a managed/lease line

25-09-2008, 11:37	#5
Kymmy Inactive Join Date: Dec 2007 Posts: 18,385	Re: ANGRY: Manchester / Oldham broadband down since Tuesday (OL8 + SK6 areas) You'll find the 5 (working)day SLA (or even longer) standard across most ISP's, Normally though the more people involved in the outage the faster they try to fix it... Even on the business product the 5 days stands, currently I'm waiting for thier domain transfer servers to work which went down friday. If you want a faster fix then you'll have to pay a hell of a lot more for something like a managed/lease line