yes echoing your comments maevvy ....... just sick and tired of an unreliable service, and no likely chance of ever speaking to somebody that will give an answer to a question.
Kymmy - so, there's nothing we can do with this kind of constant outage, as long as each incident is fixed within 5 days !?!?! That's an absolute joke !!
Can a tech or someone that can give some resemblance of an answer from Virgin please:
- PLEASE advise when this current outage in Oldham (OL8 area) is to be fixed. Don't say "I can confirm that there is a fault in your area, and service will be resumed as soon as possible" or I will be phoning cancellations.
- confirm whether outages can be within a 5-day SLA for each incident? If so, I'll be getting a BT line and ADSL, and get rid of Virgin Media because this is so ridiculous it's untrue
Many thanks
John
---------- Post added at 10:30 ---------- Previous post was at 10:29 ----------
Anybody know of a facility within this site to IM a VM techie or someone in the management team ?