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Old 24-09-2008, 23:13   #6
Kazzie
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Join Date: Jan 2008
Posts: 8
Kazzie is an unknown quantity at this point
Re: No broadband connection after being reconnected

Quote:
Originally Posted by moaningmags View Post
Which modem does she have?
Motorola - does she have 4 solid green lights?
Scientific Atlanta or Webstar - Is the cable light solid?
Ambit - are Sync and Rdy lights solid?
Is the pc activity light lit?
Start > winipcfg > Ok
What ip address does she have?
Sorry, i can't answer the above as i'm not at her house now.

My Sis rang them again and apparently the 'ready' light was flashing. VM tried to send her a signal but said it was 'bouncing off' before she recieved it.

They said they would carry on sending a signal to her and would ring her back in an hour if they weren't able to send a signal.

---------- Post added at 22:13 ---------- Previous post was at 22:11 ----------

Quote:
Originally Posted by whydoIneedatech View Post
It can take upto 24 hours for your Broadband to come back on in these circumstances, all other services come back on much faster as you have seen.
That's good to know thanks. Will tell her to give it until tomorrow evening.
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