My internet connection is very slow at this time of night too,i'm on the XL package and have a Scientific Atlanta Webstar cable modem,here are the downstream and upstream details,hope someone can understand them,i don't know what to look for,thanks
Name
WebSTAR
Hardware Version
2.1
Software Version
v2.0.
Receive Power Level
-9.6 dBmV
Transmit Power Level
39.0 dBmV
Cable Modem Status
Operational
Downstream Status
Operational
Downstream Frequency
331000000 Hz
Modulation
256QAM
Bit Rate
20480000 bits/sec
Power Level
-9.7 dBmV
Signal to Noise Ratio
34.8 dB
Upstream Status
Operational
Upstream Frequency
21300000 Hz
Modulation
16QAM
Bit Rate
768000 bits/sec
Power Level
39.0 dBmV