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Old 23-09-2008, 20:39   #81
cook1984
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Join Date: Sep 2008
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Re: I have to pay for a wireless router that is free to new customers?

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Originally Posted by BenMcr View Post
Actually when Virgin changed the T&Cs, they sent them in the post to all ntl and telewest customers as part of the 'Welcome to Virgin Media' packs. So customers were informed in writing
I never received anything. If I had, I could have chosen not to agree to it and had my account terminated there and then, despite any minimum contract periods.

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For the 3rd time, the Virgin terms allow you cancel your contract if things change
No, the law allows it.

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Be Broadband is a 3 month contract, both Sky and BT run 12 month contracts, and TalkTalk are currently on 18 month contracts
Zen, Demon, Tiscali and just about every other ADSL provider who is not BT is 1 month.

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Then how can you prove in court that you didn't see or agree to the terms and conditions was my point.
How can they prove that you did? The "EULA" is usually just a text file. Edit it and print it off, the click "I agree". I remember one company tried to claim that their EULA was copyright so you couldn't change it, but of course the court threw that out as non-negotiable contracts are not legally enforceable.

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But even the the fact you have missed payments etc don't help
Sorry, should have been more clear, they only list missed loan repayments. Missed payments for services like BB or TV are not listed. In fact, it doesn't even mention that you have a subscription.

A credit report only covers loans (including credit cards), legal judgements and some personal data such as time in your current job and at your current address.
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