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Old 21-09-2008, 03:06   #12
BenMcr
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Join Date: Nov 2006
Location: Manchester
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Re: Changing VM's modem with a router

Quote:
Originally Posted by popper View Post
i seem to remember that at least one of the old companies were said to have authorised an official combined router/CM perhaps it was the business section but i cant remember exactly, so VM could allow you that option if they still supply them.
It would be the business side of VM. Residential services have only ever been wired modems

Quote:
all current DS2 cable kit as already stated is using well tryed and tested chipsets/SOC so its just a lack of will on VMs part to authorise a select few DS vendors 3d party kit.

and they could once again sell you DS kit outright as NTL or was it TW did once many moons ago and make a new profit on it today.
It was ntl. And yes they could do, but then who would you contact for support, as I doubt Virgin would be willing to support them? Who would replace if it failed?

From my own experience of dealing with it, the biggest problem with the 'bought' modems is that they became a stone around a customer's neck. They wouldn't do the faster speeds so needed to be replaced, but those customers that bought them still wanted to be able to use them (Which is understandable). However as they couldn't do the advertised speed, and if the customer didn't want to ditch a modem they had paid for, then they wanted a reduction on the service charge!
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