Originally Posted by pk1209

Hi,

This has probablt been covered many times, but a I couldn't find what I wanted when I searched.

STM is meant to be - from VM site:

"between 4pm and 9pm. In extreme cases, we’ll now also reduce the speed between 10am and 3pm"

Tonight, I paused a download a 2.5gb (on 20mb) at 8:30pm, while it was downloading at full pelt.

I resumed it at 10pm or so. 0.5gb later, I'm on STM. I didn't breach the limit within the 4-9pm timeframe so why is this happening?

I phoned VM tech support, and was told it's probably load on the server, which of course it isn't because my download is glued at 0.5mb. I told this to the chappie who didn't have any answer for it, an repeated it was server load. After a brief laugh, I hung up.

Is this a common thing, are VM lying about their STM hours?

Cheers,

pk