Cable Forum - View Single Post - leaving virgin

ultimate · 19-09-2008, 20:32

I use VM for BB and also have BT and Tiscali, I also use Tiscali in my office, the connection/speed is not bad, provided that you are near the exchange. Customer Support is worst than VM, but... I never have the pleasure of contacting them, this is what I heard. They have a in house site where they can and do solve your problems. Capping is 6-11pm, a lot better than VM. I am sure there are horror stories around, but touch wood, so far I have very little complaints. They do suffer from peak hours slow down, but no worse than VM . Again it depends on where you live.

I got my BT line last November, and I immediately signed up with Tiscali, BT didn't force me to go with their BB, but themn that was almost 12 months ago. Not so sure about now.

My advice, if you are getting a decent speed from VM, stay with VM.

19-09-2008, 20:32	#5
ultimate cf.geek Join Date: Mar 2004 Location: Prestbury SK10 Services: 200Mb,TV FH V6 and Phone Posts: 714	Re: leaving virgin - line problems! I use VM for BB and also have BT and Tiscali, I also use Tiscali in my office, the connection/speed is not bad, provided that you are near the exchange. Customer Support is worst than VM, but... I never have the pleasure of contacting them, this is what I heard. They have a in house site where they can and do solve your problems. Capping is 6-11pm, a lot better than VM. I am sure there are horror stories around, but touch wood, so far I have very little complaints. They do suffer from peak hours slow down, but no worse than VM . Again it depends on where you live. I got my BT line last November, and I immediately signed up with Tiscali, BT didn't force me to go with their BB, but themn that was almost 12 months ago. Not so sure about now. My advice, if you are getting a decent speed from VM, stay with VM.