Cable Forum - View Single Post - Connection intermittently stopping for the past few weeks

richo · 19-09-2008, 15:32

Hi,
I have been with virgin media for years (originally with NTL) and have never had any major problems, but just recently my connection has been going dead suddenly, pretty much ever since the 10MB speed increases.

I have quite an old modem, it's a silver Ambit which says ntl:home 100 on the underside label. I am running my connection through a Linksys WRT54G and live at NG10 in between Derby and Nottingham.

When the connection dies the only way to get it working again is unplug the modem's power and plug it back in. I have tried to do the same with my router but it did nothing. I also tried resetting the PC but nothing happened here either.

The power, ethernet, ready and sync LEDs stay on as normal when the modem connection stops working, but the U/S LED blinks randomly and the D/S LED does nothing.

EDIT: Apologies, I forgot to mention the connection stops working more often when I'm downloading, but it has stopped whilst I am just browsing as well.

Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem

Downstream Lock : Locked
Downstream Frequency : 402750000 Hz
Downstream Modulation : 256 QAM
Downstream Receive Power Level : 1.27 dBmv
Downstream SNR : 29.44 dB

Upstream Frequency : 25800000 Hz
Upstream Transmit Power Level : 51.50 dBmv

I hope someone can help
Thanks for reading

Richo

19-09-2008, 15:32	#1
richo Inactive Join Date: Sep 2008 Posts: 6	Connection intermittently stopping for the past few weeks - NG10 Hi, I have been with virgin media for years (originally with NTL) and have never had any major problems, but just recently my connection has been going dead suddenly, pretty much ever since the 10MB speed increases. I have quite an old modem, it's a silver Ambit which says ntl:home 100 on the underside label. I am running my connection through a Linksys WRT54G and live at NG10 in between Derby and Nottingham. When the connection dies the only way to get it working again is unplug the modem's power and plug it back in. I have tried to do the same with my router but it did nothing. I also tried resetting the PC but nothing happened here either. The power, ethernet, ready and sync LEDs stay on as normal when the modem connection stops working, but the U/S LED blinks randomly and the D/S LED does nothing. EDIT: Apologies, I forgot to mention the connection stops working more often when I'm downloading, but it has stopped whilst I am just browsing as well. Type : Ambit ETH/USB Combo Cable Modem Cable modem : Ambit Cable Modem Downstream Lock : Locked Downstream Frequency : 402750000 Hz Downstream Modulation : 256 QAM Downstream Receive Power Level : 1.27 dBmv Downstream SNR : 29.44 dB Upstream Frequency : 25800000 Hz Upstream Transmit Power Level : 51.50 dBmv I hope someone can help Thanks for reading Richo