Quote:
Originally Posted by Zhadnost
What no-one seems to have mentioned, is that the ntl:telewest business service has more upstream bandwidth (on the 20Mbit product you get 1Mbit rather than 0.75Mbit), and a much better SLA.
You also get a different (entirely UK based) support and options team. (IIRC).
I'm sure someone will correct me if I'm wrong, but I think you also don't get STMed and the traffic gets a higher priority,
You may be able to get away with changing to the business service rather than having both services.
(Business service costs more at £30, £40 and £50 for 4MBit, 10Mbit and 20Mbit respecively, so quite a lot more).
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I would ask Kymmy about the SLA as she had some issues with them over it, you get a 6 hour SLA for the Phones so a little bit of Smoke and Mirrors, but not for Broadband.
See here for details
http://www.cableforum.co.uk/board/12...-internet.html