The tech that came out to both of them said he'd moved them to another pitch/place on the same UBR.
The 151 guy tonight said the UBR is definetly not over subscribed - has 88 people on it and at max it only becomes 8% over subscribed. Yet the 1st guy I talked to a few weeks back said it was 22% oversubscribed and thats why everybody was getting between 15 & 20% packet loss.
It really is confusing
Any ideas what the tech did to give them the perfect speed for just the 1 night (before going back to the bad speeds he following nights)?