[Milambar]

Last night, I got called round by one of my neighbours to fix his internet.

When I tried to connect his PC to the internet, I got that highly annoying

"Please click here to activate your broadband connection" link.

Which is weird, and annoying because up to yesterday morning, his internet was working just fine. I advised him to call VM, which he did. After him spending 45 minutes on the phone to INDIA (or someone with a very strong indian accent), and constantly powering off everything and rebooting everything (yes, we'd already done this ourselves, but no matter, we will do it again), the technician said "Its all fixed."

Erm, no its not. We are still getting "Please click here to activate your broadband connection", and cannot get ANY websites.

As far as the gentleman on the other said was concerned, the modem shows as connected at his end, that was an end to the matter.

We did click the link, and worked through it, but it changed nothing. He is still in some kind of "walled garden" that insists he "Please click here to activate your broadband connection."

I'm at a loss as to what to advise him to do. Any advice?

By the way, this edit is to add the following information. His modem is a silver Ambit 120