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18-09-2008, 14:17

Let us know if the engineer swaps the modem, it should not make any difference what package you are on as that modem should be replaced.

Are you connecting via Ethernet or USB, as Vista will probably not work with that modem on a USB connection.

18-09-2008, 14:17	#8
whydoIneedatech Guest Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles Posts: n/a	Re: Old Terayon modem. Let us know if the engineer swaps the modem, it should not make any difference what package you are on as that modem should be replaced. Are you connecting via Ethernet or USB, as Vista will probably not work with that modem on a USB connection.