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18-09-2008, 10:06

Terayon Terajet TJ210
From approx October 2001 Customers started to receive the Terayon TJ210. It is Docsis only (so will not work reliably if at all, on the parts of the network that use Eurodocsis). The TJ210 was Ethernet and USB and remained in use until April 2002.

Does not support 10 or 20Mbps Tiers of Service

There are also reports that the TJ210 does not work well in the newer 256QAM environment under circusmstances like heavy download.

If you have this modem you need to call Tech Support and get it it swapped, do not take no for an answer, if need be ask for a manager as it does not support 10mb.

Information used from this link for the Chetnet Knowledge Base http://www.chetnet.co.uk/articles/in...x_v2&id=91&c=4

18-09-2008, 10:06	#6
whydoIneedatech Guest Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles Posts: n/a	Re: Old Terayon modem. Terayon Terajet TJ210 From approx October 2001 Customers started to receive the Terayon TJ210. It is Docsis only (so will not work reliably if at all, on the parts of the network that use Eurodocsis). The TJ210 was Ethernet and USB and remained in use until April 2002. Does not support 10 or 20Mbps Tiers of Service There are also reports that the TJ210 does not work well in the newer 256QAM environment under circusmstances like heavy download. If you have this modem you need to call Tech Support and get it it swapped, do not take no for an answer, if need be ask for a manager as it does not support 10mb. Information used from this link for the Chetnet Knowledge Base http://www.chetnet.co.uk/articles/in...x_v2&id=91&c=4