Quote:
Originally Posted by BenMcr
Ok, obviously I wasn't clear enough.
Where duplicate accounts are identified THAT ARE NOT ACTIVE, they will be closed. Active accounts will not be closed.
---------- Post added at 23:26 ---------- Previous post was at 23:26 ----------
The new system has no problem with it either.
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Ok Ben your changing the tune but thats fine moving on...
or perhaps not
.incompetence in that someone in accounting might find a duplicate as in two or more entrys that were at some point in time active at the same address and YET rather than ring up the active account in front of them and ask AC holder if they were infact at some point running more than one single modem.
and rather than simply offer these account holders the option to take an official second BB connection and so help fill in this inactive VM account with real new official income.
they want to just delete it .....rather than fill it with a viable income on an already setup account with the approval of the account holder.
not a very effective way to easy increase your corporate income for nearly free, a simple phone call and some right thinking logic to make everyone happy, not least the end users thats been given the option to increase their BB connections such as the OP in this thread for instance.
---------- Post added at 00:06 ---------- Previous post was at 00:03 ----------
Quote:
Originally Posted by BenMcr
Well looks like we are now going around in circles.
As it stands, there is no official way to get another modem. It doesn't really matter whether it is the billing system, company policy, or the pixies at the bottom of the garden, you cannot ask for one.
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what! we cant even
ask now, where does it say that in the current VM contract
