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Old 17-09-2008, 22:09   #3
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: Anything wrong with this?

Quote:
Originally Posted by nemesis01 View Post
I am at my girlfriends at the minute, they are on the 10mb package, problem is the modem's connection will drop out every hour or so. They have a wired router with 1 pc downstairs and another up, I have the power levels from the modem but don't know how to interpret them so if anybody could please help diagnose a problem.

Type : Ambit ETH/USB Combo Cable Modem
Cable modem : Ambit Cable Modem
Downstream Receive Power Level : 6.82 dBmv
Downstream SNR : 33.90 dB
Upstream Transmit Power Level : 44.50 dBmv
Is it a NTL or Telewest area if unsure what is the email address @ntlworld.com or @blueyonder.co.uk.

Because the above Downstream is fine on Telewest but not on NTL and you may need to call Tech Support.
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