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Florence · 17-09-2008, 13:59

It suits VM to STM more than they should it saves them money, to supply the customer a way to see what is being used is one way the customer could prove they shouldn't be SMT'd. Will dig around but almost sure OFCOM did say if limitations were in place customers had to have the ability to see their usage supplied by the ISP.. But it was a long tinme ago I was in this discussion so will need to dig about. Mind one waay to perhaps make this happen would be if large numbers of VM customers complained to OFCOM about being SMT'd without the ISP allowing them access to usage and their own downloaded software said you hadn't used enough to be smt'd.

17-09-2008, 13:59	#96
Florence Inactive Join Date: Jun 2003 Services: The wonders of Sky TV BT line and Aquiss.net ADSL cable dies on 5th RIP VM. Posts: 4,004	Re: Pathetic excuse. It suits VM to STM more than they should it saves them money, to supply the customer a way to see what is being used is one way the customer could prove they shouldn't be SMT'd. Will dig around but almost sure OFCOM did say if limitations were in place customers had to have the ability to see their usage supplied by the ISP.. But it was a long tinme ago I was in this discussion so will need to dig about. Mind one waay to perhaps make this happen would be if large numbers of VM customers complained to OFCOM about being SMT'd without the ISP allowing them access to usage and their own downloaded software said you hadn't used enough to be smt'd.