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Old 17-09-2008, 08:03   #3
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
Posts: n/a
Re: Have upgrades started in Croydon - speed getting worse

You will have problems with that downstream power level at 18.2 db causing connection and speed issues, call Tech Support up and get your power levels checked.

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Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
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