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BenMcr · 17-09-2008, 00:36

There is a difference as to what is possible and what is authorised.

Technically it is possible to do all sorts on the system. It doesn't mean an agent will do it just because you ask them to.

As for the process directory being a 'guideline', if that is what some staff think it is, no wonder there are so many complaints on here.

17-09-2008, 00:36	#16
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Virgin Media Complaint Call on youtube There is a difference as to what is possible and what is authorised. Technically it is possible to do all sorts on the system. It doesn't mean an agent will do it just because you ask them to. As for the process directory being a 'guideline', if that is what some staff think it is, no wonder there are so many complaints on here.