Quote:
Originally Posted by darthlinux
Not really as if you proof and make a high level complaint you would get further, people are saying I cant check if I have hit the limit, Sirus shows you how to and also there are plenty of bandwidth mointors out there and before you say customer dont know how to use these things, what makes you think they could use there email to check these
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How does a customer make a high level complaint with VM?How long before ordinary avenues have failed to deliver a result does it take for a complaint to be taken further?And who normally can take it further on the customer's behalf?