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Old 14-09-2008, 19:06   #40
Gary L
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Re: Pathetic excuse.

Quote:
Originally Posted by Broadbandings View Post
If the uBRs are using the recommended hardware for their loading and whatever monitoring VM are using, and they are queried regularly in many other ways, it shouldn't be an issue.

It's either a lame excuse sent down from on high to stop the techs querying for whatever reason, maybe while certain managers carry out their latest trial to 'improve' our service, or there's some kit that's badly underspec.
That is a very good point you have made there. they have to be monitored and queried very regulary, so 8 or so queries for the benefit of the customer shouldn't be a problem, but it is a problem becuse it's the customer who wants the information and not themselves.
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