Cable Forum - View Single Post - Modem stick in pre-activation state

nuy · 13-09-2008, 15:01

This problem still persists unfortunately, with the fault still being under investigation by the tech support team apparently.

I asked an agent on the customer service line if it was possible to get a new modem as suggested above, and was advised that one is being sent out rather than a tech coming to install it. Interesting times ahead...

13-09-2008, 15:01	#5
nuy Inactive Join Date: Sep 2008 Posts: 9	Re: Modem stick in pre-activation state This problem still persists unfortunately, with the fault still being under investigation by the tech support team apparently. I asked an agent on the customer service line if it was possible to get a new modem as suggested above, and was advised that one is being sent out rather than a tech coming to install it. Interesting times ahead...