Thread: Very poor speed problem
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Old 13-09-2008, 06:14   #10
D.Casey
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Join Date: Jun 2007
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Re: Very poor speed problem
Quote:
Originally Posted by carpy1 View Post
well im on the vip package so i cant downgrade to save money.

so are you saying its a problem with my set up or virgin?

cheers
Your set up looks fine, its probally just the same problem as many of us are experiencing - too many users on your UBR. (virgin medias fault).

I too am experiencing almost the exact same problem as you, VM have now acknowledged the problem and are giving me £37 off my bill for this moth & £18 of nexts - until they set a date to fix the UBR.

If it is a problem with your UBR you should get the saveings/discounts too.
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