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Old 12-09-2008, 18:53   #8
piggy
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Re: Slightly disappointed with 20meg

Quote:
Originally Posted by whydoIneedatech View Post
Yes you have a problem, everything is not OK your Downstream power level is way out you need to call Tech Support ASAP as that should be between -12 and +12.

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Tech Support is open 24/7 on the numbers below.

For help with your TV or Phone and for Broadband Technical Support:

Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.

Or call 0845 454 1111 from any other phone line.
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ok then when the levels are back in spec what will the o/p gain? he is downloading at 2.3mbs what improvement will he see?
i will say it again in a real life situation the levels are fine and the 20mb conx is acting as normal.
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