Hi ev1
I had virgin cable installed on Tuesday. The guy who installed it couldn't get to connect because it was going so slow, so I rang virgin tech & they connected me but I am getting about 35kbps!!!!!!!!! He told me that there was something wrong with my computer & to get someone out to have a look. Great, first encounter with virgin!!!!!
I rang again later that day & the tech guy said he thought my avg was causing the problem & told me to uninstall it, then re-install it again, that didn't work.
Thing is if I leave pc & router off for a few hours I get 9875kbps for about 5 minutes, then it goes down to 76kbps (or something like that), think I'm lucky to even get on the internet with that speed.
I've just come from BT whose speeds were slow but NOT this slow.
Could there be anything wrong with my pc? I have Intel pentium 4 2.80ghz processor, 1gb ram, am running windows xp sp3.
I have done the modem configuration thingy
that I saw on another post.
Downstream Receive Power Level : 2.2 dBmV
Downstream SNR : 40.5 dB
Please can someone help me? I cannot afford to have someone come out to look at my pc. It runs alright, I don't have a problem with the actual comp, it's the flippin internet.
Thanks in anticipation.
Libby