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Old 12-09-2008, 11:53   #1
nafe12
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Join Date: Sep 2008
Posts: 12
nafe12 is an unknown quantity at this point
Modem install procedure? Did I mess up? what's the next step

So the girlfriend took the laptop to work today (no comp at home)

Later our new cable modem arrived. Great, I thought I'll activate it

Ring up tech support, do the account verification, give the mac address.
then go through the following procedure

check the lights on the modem (ready & synch)
he does some stuff, lights start flashing
lights eventually stop flashing
he asks me to disconnect the cable and the power - wait 30 secs and put them back
I do that - put them back. It comes on, lots of flashing, eventually ready & synch come on.

****Before I get a chance to explain this the battery of my mobile phone runs out.
And I only have a USB charger which was with the laptop.

Question is - what are the next steps? Have I bricked this modem? Should I run to the neighbours and ring back asap or wait until evening (are there more tests, etc?)


Luckily I have a desktop and can access the neighbours wifi


Nafe
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