Quote:
Originally Posted by Florence
If the router is syncing with the exchange then everything after the master needs checking also you will need to check if the router is working.
As for syncing below 256k yes some have recently the fact BT used to sell BB with that as the lowest sync rate doesn't stop a router syncing lower if the SNR is too high.
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Florence, routers sync lower if SNR is too low, and BT's MSANs aren't configured to sync at 128k/64k apart from the 21CN ones, which only a very few people on a very few ISPs are connected to BTBroadband not being one of them. With the exception of the 21CN MSANs the rest of the network usually will not sync at all if a 256kbps downstream sync is not possible.
The 128/64k issues are down to BT's Marconi DSLAM line cards not taking their initial setup configs properly so defaulting to the lowest level. This needs to be faulted out to ISP and in turn BT Wholesale so that they can reconfigure the line card and/or bounce OP's line.
OP - you may get some joy if the reconfig has already been done out of disconnecting the modem totally for 30 minutes then reconnecting.