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carpy1 · 11-09-2008, 17:22

Im currently on the 20meg service with virgin media.

However the fastest download speed i have ever managed to achive is around 690kb/sec, this is around 6meg.

I have tested at different times and sources, so this is not because of any capping, fair usage or poor speed from the download source.

I was on the old 10meg service prior to this and still only managed the same download speed.

When i had the upgrade to 20meg i also got a modem from virgin to ensure it would cope with the new speed.

Anyone have any ideas?

I dont see why i should pay virgin via a premium number for a problem that is clearing at there end.

Any replies will be appreciated thanks

11-09-2008, 17:22	#1
carpy1 Inactive Join Date: Sep 2008 Posts: 14	Very poor speed problem Im currently on the 20meg service with virgin media. However the fastest download speed i have ever managed to achive is around 690kb/sec, this is around 6meg. I have tested at different times and sources, so this is not because of any capping, fair usage or poor speed from the download source. I was on the old 10meg service prior to this and still only managed the same download speed. When i had the upgrade to 20meg i also got a modem from virgin to ensure it would cope with the new speed. Anyone have any ideas? I dont see why i should pay virgin via a premium number for a problem that is clearing at there end. Any replies will be appreciated thanks