My neighbour has been given the same refund £37 for this month & £18 for next month.
What really annoys me is they think the problem is that the UBR is oversubscribed by alot, yet they say even more customers will be added each week and no relief work on the UBR can be carried out until december/january even after the intial tests that they plan to run soon. So its only going to get worse each week
They only did relief work on the ubr last August/September aswell for an oversubscription problem.