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D.Casey · 10-09-2008, 17:09

So much for it being fixed

20mb line .. straight down to 3mb at 5.45pm. (1.7mb at 6.30)

Edit> Just called VM again & now they are saying everybody on the UBR is going to be affected by abysmal speeds as they can now see a serious problem.

All he could do he said was put it down as a complaint so a customer service person will investigate the problem and contact me within 5 days with any possible solution.

He gave a Ã‚Â£37 discount this month & Ã‚Â£18 discount next month & apoligised.

He also said to tell my neighbours(fellow vm customers) if possible about the current situation as they will obviously be entitled to the discount too.

So anybody on the cpc*-grim3-0-0-cust***.nott.cable.ntl.com ubr (DN35 7) area needs to call.

10-09-2008, 17:09	#32
D.Casey Inactive Join Date: Jun 2007 Posts: 167	Re: slow internet speeds So much for it being fixed 20mb line .. straight down to 3mb at 5.45pm. (1.7mb at 6.30) Edit> Just called VM again & now they are saying everybody on the UBR is going to be affected by abysmal speeds as they can now see a serious problem. All he could do he said was put it down as a complaint so a customer service person will investigate the problem and contact me within 5 days with any possible solution. He gave a Ã‚Â£37 discount this month & Ã‚Â£18 discount next month & apoligised. He also said to tell my neighbours(fellow vm customers) if possible about the current situation as they will obviously be entitled to the discount too. So anybody on the cpc-grim3-0-0-cust**.nott.cable.ntl.com ubr (DN35 7) area needs to call.