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D.Casey · 09-09-2008, 20:28

DN35 7DN here, near anns cafe on grimsby road (cleethorpes).

Im getting almost identical to you now, I have been getting that every night after 7 for the past 2 weeks - funnily enough the only night it has worked ok was saturday.

I phoned VM on thursday & they said the ubr was slightly oversubscribed (22%) but at peak times people on the 20mb package should get around 12-14mb.
And the 1mb/3mb wasnt acceptable.

They sent me a new modem just to eliminate that & the problem is still here, they said if the modem didnt sort the problem... theyd send a tech out, so I phone & ask for a tech and the lady said no tech will be sent out as its probally a server problem and nothing can be done about it from a technician being sent out.

09-09-2008, 20:28	#6
D.Casey Inactive Join Date: Jun 2007 Posts: 167	Re: slow internet speeds DN35 7DN here, near anns cafe on grimsby road (cleethorpes). Im getting almost identical to you now, I have been getting that every night after 7 for the past 2 weeks - funnily enough the only night it has worked ok was saturday. I phoned VM on thursday & they said the ubr was slightly oversubscribed (22%) but at peak times people on the 20mb package should get around 12-14mb. And the 1mb/3mb wasnt acceptable. They sent me a new modem just to eliminate that & the problem is still here, they said if the modem didnt sort the problem... theyd send a tech out, so I phone & ask for a tech and the lady said no tech will be sent out as its probally a server problem and nothing can be done about it from a technician being sent out.