Cable Forum - View Single Post - I have to pay for a wireless router that is free to new customers?

LaineY · 09-09-2008, 13:54

you give people a sandwich with poo on it and they demand extra poo..

its a "you cant win" situation with the public... After all it is us.. who pay for a service which we rightly so should demand to get...

Virgin Media certainly isnt the worst company in the world .. Telewest Blueyonder to me was always fantastic in my mind... it was the NTHELL part of it that made it all DIRE.

I atmitt .. theres alot of problems iv had with them.. but it was generally things that would take time to resolve.. or things that will required waiting to be sent to me etc..

I see your point about the router for existing customers..
iv been with TW VM for erm.. 8-10 years i think... and i DID rec a free router .. which only supported up to 10MB and i was on 20MB..
i eventually gave the router away and found out that VM had introduced a Firmware Update to allow the Router to cope with 20MB lol

09-09-2008, 13:54	#28
LaineY Inactive Join Date: Mar 2007 Location: Scotland Services: <V+ - XLTV - XLTelco - 20MB> Posts: 349	Re: I have to pay for a wireless router that is free to new customers? you give people a sandwich with poo on it and they demand extra poo.. its a "you cant win" situation with the public... After all it is us.. who pay for a service which we rightly so should demand to get... Virgin Media certainly isnt the worst company in the world .. Telewest Blueyonder to me was always fantastic in my mind... it was the NTHELL part of it that made it all DIRE. I atmitt .. theres alot of problems iv had with them.. but it was generally things that would take time to resolve.. or things that will required waiting to be sent to me etc.. I see your point about the router for existing customers.. iv been with TW VM for erm.. 8-10 years i think... and i DID rec a free router .. which only supported up to 10MB and i was on 20MB.. i eventually gave the router away and found out that VM had introduced a Firmware Update to allow the Router to cope with 20MB lol