The modem model number is: E08C013.00 256 <<<< Ambit 256
---------- Post added at 16:29 ---------- Previous post was at 16:27 ----------
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Originally Posted by manchestermedic
Hello everyone,
We signed up to Virgin XL broadband about 2 months ago and ever since then have been registering speeds of about 0.7mb between the hours of 4pm and 11pm. The only time when we get speeds anywhere near 20mb is in the very early hours of the morning.
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That sounds like congestion.
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Virgin just seem convinced that it is a problem with my modem, however, I just don't see how it can be as it does achieve good speeds when everyone is asleep. There just seems to be no solution.
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Have Virgin made any attempt to replace the modem? You'd hope so if that's the fault...
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Does anyone have any suggestions that could solve this problem? It would be much appreciated!!
Thanks!
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Post on the Virgin Media newsgroups and see if the tech support on there can assist.