Quote:
Originally Posted by darthlinux
I dont get the whole loyalty thing why should you get free stuff just because you have paid the company for a few years for the service they have provided you with, any ways the router retails around £50 - £60 so your saving money already.
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I would suggest you never open your own business with that attitude...What is the point in signing up new customers if your long term customers are bug....deciding to vote with their wallet and go elsewhere and get a possible better service.
Any firm that wants any kind of longevity needs to consider the long term customers from time to time...