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Old 07-09-2008, 23:46   #2
whydoIneedatech
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Services: VIRGIN MEDIA , 20 Mb BB, V+ Box, XL Phone and 2 Virgin Mobiles
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Re: I have to pay for a wireless router that is free to new customers?

Quote:
Originally Posted by cook1984 View Post
Just been checking out the VM web site and it looks like I have to pay for a wireless router if I want one (on XL), but if I'm a new customer it's free?

Is that right? Seems like a bit of an insult!
Yes it is correct that existing customers have to pay £40, but you do get full Tech Support for your router, because if you buy a 3rd party router and call in with a fault relating to your 3rd party router all they will do is give you a support number to call for it.
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