Quote:
Originally Posted by whydoIneedatech
Sounds like an issue on your upstream return path and the best thing you could do is call Tech Support and speak to one of my colleagues who will diagnose the problem for you.
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Tech Support is open 24/7 on the numbers below.
For help with your TV or Phone and for Broadband Technical Support:
Call Product Support/Faults on 151 option 3 from your Virgin Media Phone. It's absolutely free.
Or call 0845 454 1111 from any other phone line.
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I have called, they told me they would send someone round on Monday, but I thought I would get pro-active and try something, anything, I mean its down anyway, so why not try.
Then again, the guy on the phone did just seem like he wanted to go home and have a beer. Was more of a "what the problem" ok someone will be round on monday, kind of call.