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Originally Posted by orangebird
So what do you suggest ntl do - downgrade everyone again til Leics. is sorted?  |
I found it staggering that it could take 6 months to sort it out its either :-
1 - took them a aweful long time to do the upgrade.
or
2 - the upgrades are been done but it is so bad before hand that the amount of work needing doing takes half a year or so to complete.
Just seems ntl put more attention into certian area's I always hear about trials and so forth and the same area's always get the trial's so those area's probably get constant upgrade's as well to enable the trials to work out right and Leics just seems forgotten, I dont know if its the only area thats this bad but Leics is not a good area for ntl.
What do I suggest ntl do?
They can at least send a letter of apology out to customer's saying sorry for the delay and providing a proper reason why it has yet to happen, a compensation wouldnt go amiss either.