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iadom · 02-09-2008, 22:21

I couldn't make any calls with my VM mobile on a recent holiday. Checked with 789 and was told I didn't need to do anything, it would just work. I have had the contract for almost 2 years now.

I was on a Med cruise from Southampton.

As we left the English Channel I got a nice text from VM welcoming me to the USA ( it was an American ship) with all the tariff details. The same thing happened at Gibraltar, France, Italy, Sardinia, Portugal etc.

I did receive a couple of calls and could text perfectly but I could not make any outgoing calls. Tried altering the number prefix to +44 after ditching the 0 but it made no difference. I either got 'invalid number' or a voice message telling me that 'no connection could be made, contact your service provider'.

I had a maximum signal most of the time as well.

Contacted VM on my return and was advised to try adding 001144 instead of +44.

02-09-2008, 22:21	#18
iadom Off sulking. Join Date: Jun 2003 Location: Shaw, Oldham, Lancashire. Services: 2 TV 360 boxes. 500mb BB, Phone line. Posts: 8,041	Re: Using my virgin mobile overseas I couldn't make any calls with my VM mobile on a recent holiday. Checked with 789 and was told I didn't need to do anything, it would just work. I have had the contract for almost 2 years now. I was on a Med cruise from Southampton. As we left the English Channel I got a nice text from VM welcoming me to the USA ( it was an American ship) with all the tariff details. The same thing happened at Gibraltar, France, Italy, Sardinia, Portugal etc. I did receive a couple of calls and could text perfectly but I could not make any outgoing calls. Tried altering the number prefix to +44 after ditching the 0 but it made no difference. I either got 'invalid number' or a voice message telling me that 'no connection could be made, contact your service provider'. I had a maximum signal most of the time as well. Contacted VM on my return and was advised to try adding 001144 instead of +44.