It came from AOL when I signed up with them, but they've said it's not their responsibility and that they don't supply techincal support for routers if the router works when connected via ethernet....even though my contract specifically states 'wireless'?? They've told me I should phone netgear and Microsoft, both of which cost a fortune and I gave up on after 10 minutes of holding!
Unfortunately, I don't have access to another router
