[m419]

Which voicemail are you on? There are several.

NTL Free voicemail for ex-C&W Nynex and most Videotron lines
NTL Advanced Voicemail for ex--C&W Nynex and most Videotron lines
NTL Free voicemail for some exC&W Bellcable and some Videotron lines
Telewest Free Voicemail
Telewest Advanced voicemail
Eurobell Free Voicemail
Eurobell advanced Voicemail

Also, i've noticed that the voicemail greeting for ex-Eurobell users, still says 'Welcome to the Telewest Broadband answering service'.

I have been having the same trouble with the voicemail provided by T-Mobile too. Everytime I access my voicemail it goes through the whole process of setting up my voicemail.