Find me one of VM's ads for fibre optic broadband where they mention that their network also contains copper. The ads are very clear with their assertion, the 'fibre optic broadband' in huge letters is pretty unequivocal and would be taken by any reader who wasn't aware of the structure of VM's network to indicate that their network is fully fibre as has been demonstrated by posts on this and other forums regarding fibre optic broadband.
EDIT: Case in point
http://www.cableforum.co.uk/board/12...-worth-it.html - OP thought network was fully fibre optic and not aware the network was 'just cable'.
Not going to address your other stuff as this forum is very typical of every other online forum devoted to a provider of services in any industry and the solution to any depression you might have from reading it is simply not to. To borrow your turn of phrase if this forum doesn't work for you there are other things to read on the web. People are entitled to their opinions and entitled to express them on here within the rules and decisions of the moderators on the site
For a history lesson go back in time to nthellworld. If you think this forum is negative be glad you weren't around when that one ran. Do you actually know why it was born, and in turn I guess this site evolved? Frank having issues with online gaming due to bad pings being delivered on his cable.