Originally Posted by krato871

ok well I called today and they said he was down on the computer to come 4-7 which is WAY off the time he arrived, I can't reschedule my whole day around it I work and have things to look after! It isn't that which is the issue its the support on the phone. I couldn't get through I've just emailed support now and if they won't reschedule or send me a starter pack (i dont see how that can be so difficult) then I'm cancelling ASAP its disgusting.