Originally Posted by krato871

Well I got back from shopping at 12:30 seeing as the guy on the phone said the tech will be here past 1pm, and wow to my belief there was a note from the engineer saying he called at 12pm >.< not only that but they didn't text or call me to let me know like the guy on the phone said they would! GRRR, so now I'm going to have to call back

I'm sorry to hear the problems you've had doug, I know exactly what it's like it's so painfully difficult to get through to these people half of them don't understand the problem!!

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Trying to get him to come out again, and just being transferred all over the place... If I can't get through to someone withing 10minutes I'mgoing to leave VM and go with sky. The worst support I've EVER experienced, absolutely appalling.