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Re: Cloned Modem??????
Well first of all dont worry about it.
Your modem may well have been cloned but certainly not by anyone in your house. That would as far as I know defeat the object.. (Brighter members may correct me as I dont know much about the subject, but I thought cloned modems were typically on a different UBR and that is what allowed them to work?)
I cant see how Customer Care would have that information either, its not something normally included on customer account memos etc.
I'm staff and I would offer to help but this isnt something I have the knowledge to help with.
Mods?
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