[krato871]

Wow, just got off the phone, (no offence to scottish support or anything, i should say british =P my bad) I was put through to about 15 people! transferred to so many departments, and put on hold about 30 times! Finally got hold of a supervisor who's sending a technician out for me tomorrow free of charge and there crediting my account with £10... le sigh! I only wanted a starter pack!!!! thanks so much for all your help ^_^ I'll probably be back tomorrow when the bleeding thing won't connect to the internet lol