Quote:
Originally Posted by krato871
Oh god, I don't fancy calling them again! They forwarded me onto about 5 people because they didn't know what a Coaxial cable was!!! and they started getting angry with me because I said I already had an Ethernet... it was awful, if it works I would rather just buy my own cable than talk to them again! I think I already have a splitter it looks similar to this one:
http://homepage.ntlworld.com/altisuk/fm/isolator.jpg
But only has one Coaxial connecting the STB! |
you will also need a splitter box, 1 that connects to the main feed lead (the lead that is plugged into the TV part in your latest pic) and then this would have normally 3 outputs, so 1 lead will connect to your STB, and the other to your new modem!
It is always a bit risky to add cabling yourself, as it could throw the signal levels, which could not only cause problems for your services, but your neighbours' services too!
I really wish I was more knowledgable on these matters so I could help you more, but the only thing I could suggest is as I said before, call up bm again (dunno if there is a number for quickstart?) or call 151 as there IS a problem (vm related would you believe it!) and explain that when your modem was sent it didnt include a lenght of coax or a splitter box so you cannot use your new modem!
Sorry once again, I really wish I had the right answers
