Cable Forum - View Single Post - Recieved new modem, Require Coaxial cable please help!

krato871 · 27-08-2008, 18:43

I've just recently called VM and asked for a replacement STB because the internet speed has now upgraded and the internet goes through our STB which doesn't support the new speed, so they said they would send us a modem. It came without a Coaxial cable, VM said they don't supply them and I need to buy one myself.

If I bought one and connect it to the modem, and the other end to the splitter (where the STB is currently connected) and call VM to register the mac address should everything work fine? I didn't understand a word of what they said as Virgin Media's "Broadband Support" is as incompetent as they come, they thought I was talking about the ethernet cable >.<

Also would this 1.5 meter Coaxial cable do the job:
http://www.maplin.co.uk/Module.aspx?...BM89W&doy=27m8

thankies!

27-08-2008, 18:43	#1
krato871 Inactive Join Date: Aug 2008 Location: Manchester Posts: 22	Recieved new modem, Require Coaxial cable please help! I've just recently called VM and asked for a replacement STB because the internet speed has now upgraded and the internet goes through our STB which doesn't support the new speed, so they said they would send us a modem. It came without a Coaxial cable, VM said they don't supply them and I need to buy one myself. If I bought one and connect it to the modem, and the other end to the splitter (where the STB is currently connected) and call VM to register the mac address should everything work fine? I didn't understand a word of what they said as Virgin Media's "Broadband Support" is as incompetent as they come, they thought I was talking about the ethernet cable >.< Also would this 1.5 meter Coaxial cable do the job: http://www.maplin.co.uk/Module.aspx?...BM89W&doy=27m8 thankies!