Re: Fault!?
Er from those stats you line is not brilliant. Your line is also interleaved (a form of error correction is turn on by the BT equipment for your line to improve stability), which will increase your ping times by 20ms or more.
If your line remains pretty stable at the current speeds then BT won't consider it to be a fault. You haven't said who your actual ISP is. Some of the latency problems could be down to them although 60ms+ is not abnormal for an interleaved line.
At the expense of sync speed and possibly connection stability you could ask your ISP to opt you out of interleaving. If they do this (not all ISPs are willing to) then you should see improved ping times, providing it's not the ISP network that is at fault in the first place!
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