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VM have to evolve with this and increase the bandwidth available at their peering points not STM their customers. How they afford this is up to them, if they can't afford to do it because of the ridiculously low broadband prices they offer people they shouldn't be doing that.
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From the Comcast document.
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Widely understood that you can not build out of a peak network
congestion problem which is largely the result of client software
designed to maximize bulk bandwidth consumption.
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And VM are increasing available bandwidth by introducing 50meg connections on DOCSIS 3
Some form of traffic management is required, exactly what form and at what expense is the question. VM's current model sucks and I think Comcast's is certainly an improvement, though the best solution? I don't know. If you make any attempt to prioritse real time traffic, whats to stop someone writing P2P software that uses VOIP protocols (for instance) and pretends to be something it isn't?